Technical Glitch Blamed for Non-Payment of June 2025 Salaries — Accountant General’s Office

The Office of the Accountant General of the Federation (OAGF) has clarified the reason behind the delay in the payment of June 2025 salaries to some federal civil servants, attributing the issue to a technical glitch during processing.

In a statement issued on Friday by the Director of Press and Public Relations, Bawa Mokwa, the OAGF confirmed that an investigation was launched after complaints were received from affected employees, particularly those whose salary accounts are domiciled with Zenith Bank.

“Upon investigation, it was discovered that the salary payments for employees across various Ministries, Departments, and Agencies, MDAs, were affected due to a technical network glitch during the processing of salaries at the bank,” the statement read.

The Office expressed regret over the disruption and acknowledged the hardship it has caused, assuring affected staff that swift measures are already in place to resolve the issue.

“The OAGF understands the anxiety and frustration this situation has caused, particularly given the importance of timely salary payments to the livelihoods and responsibilities of our valued public servants.

“We deeply regret the inconvenience this unfortunate incident has caused and wish to assure all affected employees that immediate steps have been taken to resolve the issue,” the statement continued.

While reiterating its commitment to transparency and efficiency in payroll operations, the OAGF added that efforts are ongoing with service providers and stakeholders to ensure that the failed payments are reprocessed without delay.

“The Office is currently working closely with the relevant service providers and stakeholders to ensure that the failed payments are reprocessed without further delay. We appeal to all affected staff of the Federal Public Service to remain calm and rest assured that no effort will be spared in ensuring everyone receives their rightful salaries.”

Mokwa further assured that concrete steps have already been taken to isolate the root of the problem and ensure prompt salary reprocessing.

“Concrete steps have already been taken to isolate the problem and arrangements are underway to reprocess the failed payments in the shortest possible time. The welfare of Federal Government employees remains a top priority of the Office.”

He emphasized that the OAGF remains committed to “transparency, accountability, and efficiency in all payroll operations and is open to continuous engagement with stakeholders to ensure sustained improvements in our service delivery.”

See full statement below:

CLARIFICATION ON FAILED JUNE 2025 SALARY PAYMENTS FOR SOME EMPLOYEES

The Office of the Accountant General of the Federation (OAGF) wishes to inform the general public, particularly Federal Government employees, that it is aware of the recent complaints regarding the non-receipt of June 2025 salaries by some personnel especially those whose accounts are domiciled with Zenith Bank Plc.

Upon investigation, it was discovered that the salary payments for employees across various Ministries, Departments, and Agencies (MDAs) were affected due to a technical network glitch during the processing of salaries at the bank.

The OAGF understands the anxiety and frustration this situation has caused, particularly given the importance of timely salary payments to the livelihoods and responsibilities of our valued public servants.

We deeply regret the inconvenience this unfortunate incident has caused and wishes to assure all affected employees that immediate steps have been taken to resolve the issue.

The Office is currently working closely with the relevant service providers and stakeholders to ensure that the failed payments are reprocessed without further delay. We appeal to all affected staff of the Federal Public Service to remain calm and rest assured that no effort will be spared in ensuring everyone receives their rightful salaries.

Concrete steps have already been taken to isolate the problem and arrangements are underway to reprocess the failed payments in the shortest possible time. The welfare of Federal Government employees remains a top priority of the Office.

The OAGF remains fully committed to transparency, accountability, and efficiency in all payroll operations and are open to continuous engagement with stakeholders to ensure sustained improvements in our service delivery.

Your patience and understanding during this difficult time are highly appreciated.

Bawa Mokwa

Director (Press and Public Relations)